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Account Management Internship in Amsterdam

21 augustus 2017
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Locatie(s): Amsterdam
Soort werk: Commercieel / Verkoop
Branche: Commercieel | Sales
Type stage:
Stagevergoeding: 500
Land: Nederland

Omschrijving stage


Account Management Championing
    • As the primary goal of this internship, you will drive the operational and process structuring of client success & account management
    • Research industry “best practices” for succeeding with client retention at SaaS companies
    • Document current account management processes (involves liaising internally with multiple departments to understand current activities related to customer success, challenges they face)
    • Aggregate learnings of current processes, industry practices/recommendations, and gaps and areas for improvement, with the goal of recommending specific actions for improving efficiency and retention effectiveness

Manage top accounts
    • Advocate internally for our clients, regarding requests, issues, or platform feedback
    • Manage client relationships and provide with excellent support and guidance to build trust and confidence in us
    • Ensure clients are aware of product and platform updates to encourage retention

Other sales-related support
  • Work directly with sales leadership to develop outbound campaigns, proposals, budgets, and statements of work.
  • Assist clients with their needs: identify problems, and find ways to efficiently solve them

What you will learn: 

  • Gain understanding of OTT and broadcasting industry, challenges faced, and evolution of the market from a commercial/sales and marketing perspective.
  • Optimizing tools and processes to assist with lead qualification, sales cycles, and onboarding.
  • Using data to analyze results of sales processes, recommending improvements.
  • Preparation of client-facing materials for new and existing clients & related projects.
  • Deliver results in a fast growing startup


The ideal candidate will have the following Skills & Experience: 

  • Good analytical & organizational skills
  • Takes initiative, thinks creatively, and flexible/adaptable
  • Strong interest in account management, sales, and/or marketing
  • Strong interest in digital media, broadcasting, or related industries.
  • Fluent in English. Other languages (French, Spanish, Dutch, German) a plus.
  • Good knowledge of MS Office Suite (Excel, Word) and Keynote/Powerpoint
  • Undergraduate or graduate student in business, marketing, commerce, or related field


account  accountmanager  management  verkoop  sales  


Minimaal opleidingsniveau: HBO
Studierichting(en): Bedrijfskunde | Algemene Economie | Management | Marketing
Financieel | Administratief | Bedrijfseconomie | Accountancy
Communicatie | Reclame | Personeel en Organisatie
Informatica | Computerkunde | Grafische Vormgeving
Stageperiode: 6 maanden
Startdatum: Per direct
Rijbewijs noodzakelijk: Nee
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